Milaao

Delete your Milaao account

App: Milaao · Last updated: September 29, 2026

This page explains how users of the Milaao Android app can request that their account and associated data are deleted. Use the in-app option for immediate deletion, or email us if you cannot access the app.

How to delete your account in the Milaao app

This is the fastest way. It permanently deletes your Firebase login and associated Milaao data.

  1. Open the Milaao app and sign in.
  2. Go to the Profile tab (bottom of the screen).
  3. Tap Delete Account.
  4. Read the warning, then confirm. Phone/password accounts must enter their password. Google accounts confirm with Google.
  5. When deletion finishes, you are signed out. You can create a new account later with the same phone number or Google account if you wish.

How to request deletion by email

If you cannot open the app, email us and we will delete your account and associated data within 7 days of a valid request.

  1. Send an email to milaaocricket@gmail.com.
  2. Use the subject line Milaao account deletion request.
  3. Include the full name on the account and the registered phone number or email / Google address so we can find the right account.
We may ask a short follow-up question to confirm you own the account. We do not complete deletion requests we cannot verify.

Data that is deleted

When you delete your account (in the app or by a completed email request), we delete:

  • Your Milaao login (Firebase Authentication) so you can no longer sign in.
  • Your player profile: name, phone, email, photo, location you saved, cricket preferences, and related profile fields.
  • Teams you created or captained, including team logos you uploaded.
  • Your favorite-team list.
  • Match invitations and live opponent requests you sent, plus related invitations tied to your teams.
  • Notifications sent to you, and daily usage-limit records.
  • Your presence/status data and profile images stored for the app.
  • Your chat history as shown to you (chats are hidden/cleared for your account).

Data that may be kept, and for how long

  • Messages already delivered to other users may remain in their chat history so their conversations still make sense. We do not keep those messages as part of your account after deletion.
  • Match records on other teams (for example a completed fixture listed on another side) may remain in anonymized form so other users’ history is not erased.
  • Email deletion requests and brief support correspondence may be kept for up to 7 days to complete and confirm the request, then deleted.
  • Legal, security, or dispute records are kept only if we are required to retain them, and only for as long as that requirement lasts.

In-app deletion starts immediately. Email requests are completed within 7 days after we verify the account.

Contact

Developer: Milaao
Email: milaaocricket@gmail.com
Privacy Policy: https://milaao.web.app/privacy-policy/