Privacy Policy

1. Who We Are

Milaao (“we”, “us”, or “our”) is a cricket team discovery and matchmaking app that helps teams find nearby opponents, manage team profiles, send match requests, and chat. This Privacy Policy explains what information we collect, how we use it, and your choices.

2. Information We Collect

Depending on how you use Milaao, we may collect the following categories of information:

• Name and profile details you provide during signup or profile setup.
• Email address and login information (including phone number and authentication data used to sign in).
• Team information such as team name, logo, city, playing days/times, preferences, and related profile content.
• Location data (approximate or precise) when you allow it, so we can show nearby teams and grounds.
• Chat messages and related media you send in team chats (including text and voice notes).
• Device notification tokens used to deliver push notifications about matches, requests, and chat messages.
• Photos or images you choose to upload (for example profile or team logos).
• Basic device and app usage information needed to operate, secure, and improve the service (such as app version and crash/diagnostic signals from our service providers).

3. How We Use Your Information

We use the information above to:

• Create and manage your account and team profiles.
• Show nearby teams, match opportunities, and relevant app features.
• Enable match requests, invitations, and in-app chat.
• Send push notifications you have allowed (for example new messages or match updates).
• Provide customer support and respond to reports or safety concerns.
• Maintain security, prevent abuse, and comply with legal obligations.
• Improve Milaao’s reliability and user experience.

4. How We Share Information

We do not sell your personal information. We may share information only as needed to run Milaao:

• With other users, when you choose to make profile/team details visible or when you chat or arrange matches with them.
• With service providers that power the app (for example Firebase for authentication, database, storage, and messaging). These providers process data on our behalf under their own security and privacy terms.
• When required by law, or to protect the rights, safety, or security of Milaao, our users, or others.
• In connection with a business transfer (such as a merger or acquisition), where permitted by law.

5. Location

If you grant location permission, we use your location to help find nearby teams and related features. Location is requested for use while you are using the app (not for continuous background tracking). You can revoke location access anytime in your device settings; some nearby features may then be limited.

6. Chat, Voice Notes & Notifications

Messages and voice notes you send in chat are stored so conversations can be delivered to the intended recipients. Device notification tokens are stored so we can send alerts you have opted into. You can disable notifications in device settings; you may still receive in-app notices while using Milaao.

7. Data Retention

We keep your information while your account is active and as needed to provide the service. If you delete your account or request deletion, we will delete or anonymize personal data we no longer need, except where we must retain limited information for legal, security, or dispute-resolution purposes.

8. Data Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Milaao is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to remove it.

10. Your Choices & Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you.
• Correct inaccurate profile or team information in the app.
• Request deletion of your account or certain personal data. In the app: open Profile → Delete Account. You can also use our account deletion page or email milaaocricket@gmail.com.
• Withdraw permissions (location, microphone, photos, notifications) in device settings.
• Opt out of non-essential communications where applicable.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date on this page and in the app. Continued use of Milaao after an update means you accept the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how Milaao handles your data, contact us at:

Email: milaaocricket@gmail.com